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Privacy Policy

ClutchTrades (Pty) Ltd Effective: 19 February 2026

This Privacy Policy explains how we collect, use, and protect your personal information.

Contents

1. Overview 2. Information We Collect 3. How We Use Information 4. Cookies & Analytics 5. Sharing & Disclosure 6. Data Security 7. Data Retention 8. Your Rights 9. POPIA Compliance 10. Children 11. Changes 12. Contact

Tip: Use the links above to jump to sections.

1. Overview

ClutchTrades values your privacy. This Privacy Policy describes what information we collect, how we use it, and the choices you have regarding your personal information.

2. Information We Collect

We may collect:

  • Account information (e.g., email, username)
  • Competition participation data (e.g., entries, rankings)
  • Technical data (e.g., device info, IP address, browser type)
  • Payment-related confirmations (where applicable) via third-party processors

3. How We Use Information

We use your information to:

  • Provide and operate the Platform
  • Process entries and manage competitions
  • Prevent fraud, enforce rules, and maintain integrity
  • Communicate updates and support responses
  • Improve product performance and user experience

4. Cookies & Analytics

We may use cookies and similar technologies to keep the Platform functional, remember preferences, and analyze usage. You can control cookies through your browser settings.

5. Sharing & Disclosure

We may share information with service providers who help operate the Platform (hosting, analytics, customer support, payment processors). We do not sell your personal information.

We may disclose information if required by law, to enforce our Terms, or to protect users and the Platform.

6. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or object to processing of your personal information. You can request changes by contacting us.

9. POPIA Compliance

Where applicable, we process personal information in line with the Protection of Personal Information Act (POPIA) and similar data protection laws.

10. Children

The Platform is not intended for children. If you believe a child has provided personal information, contact us and we will take appropriate steps.

11. Changes

We may update this Policy occasionally. Material updates will be posted on the Platform. Continued use means you accept the updated Policy.

12. Contact

For questions or requests regarding this Privacy Policy, contact: support@clutchtrades.com

If any part of this Privacy Policy is found unenforceable, the remaining sections remain in effect.

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